The need

software outsourcing platform | The need
To have the most suitable and cost-effective team in one of the outsourcing destinations such as Vietnam, Philippines, Indonesia, Ukraine, India ... to develop the software or expand internal workforce.

The solution

software outsourcing platform | The solution
ITOP looks for a tech team basing on the project requirement and most importantly satisfies following criteria: Similar experience; Excellent in required technologies; Suitable team size; and great value/rate ratio. The new team does not necessarily belong to a big company and might be built from ITOP's growing partners pool all over the world.

Steps and Outputs

Steps and Outputs | consultant outsourcing
Step 1
ITOP gathers requirement about team’s capacity and capability from client.
The requirement document.
Step 2
ITOP consults client on technical capability and capacity need; the team possible locations; how to manage remote team effectively; and the process of setting up team.
Client understands what type of team they should look for, the setup process, and how to work efficiently with the built team.
Step 3
ITOP develops job description (JD), collaborating process (CP) for targeted team and propose costing before confirming with the client.
Confirmed JD, CP and client agrees to move forward with the approach and cost.
Step 4
ITOP posts JD and CP on ITOP Online portal where all companies (Providers) got notification about job and invited to bid.
Providers got invitation and accept to join the bidding.
Step 5
Providers send CVs of the most important role or most valuable person of the team (MVP) through ITOP online.
CVs of MVP.
Step 6
ITOP prequalifies all candidates to make a shortlist of MVPs.
Shortlist of MVPs.
Step 7
ITOP submits shortlist candidates to client through ITOP Online; arrange candidate official assessment and interview with client.
Assessment/Interview plan.
Step 8
ITOP supports candidate assessment and interview.
Selection of MVP.
Step 9
Optional Scanning for CVs can be extended to find the best matched candidates. If not possible then ITOP can suggest one from the top-10 expert database.
MVP is found.
Step 10
Building team around the MVP and other candidates’ CVs are submitted to client.
Other team members’ CVs collected and reviewed by the MVP and ITOP.
Step 11
Optional Client assesses other CVs.
All members are interviewed and ready to join the team.
Step 12
Agreement terms discussed and finalized.
Agreement signed.
Step 13
Kick off project.
Project kick off meeting.
Step 14
Project support.
ITOP acts as the moderator of the team to support project.

The need

software outsourcing platform | The need
To have a team in one of the outsourcing destinations such as Vietnam, Philippines, Indonesia, Ukraine, India ... to develop the software to save cost. Normally client already has Project Manager or Technical Leader in-house. Target is to cut cost by having software developed by remote team and controlled by local PM.

The solution

software outsourcing platform | The solution
ITOP supports building team from one of the recommend vetted partners from ITOP pool. We focus on the most important role in the project, i.e. Technical leader, and load other team members according to his preference. If client does not have PM, ITOP can provide a local PM to assist the project management and narrow the gap of time, cultural and language difference.

Steps and Outputs

Steps and Outputs | consultant outsourcing
Step 1
ITOP gathers requirement about team’s capacity and capability from client.
The requirement document.
Step 2
ITOP consults client on technical capability and capacity need; the team possible locations; how to manage remote team effectively; and the rough cost estimation for team operation.
Client understands what type of team they should look for and how to work efficiently with the built team.
Step 3
ITOP develops job description (JD) and collaborating process (CP) for targeted team and confirm with the client.
Confirmed JD and CP ready for relevant service providers and client agrees to move forward with the approach.
Step 4
ITOP posts JD and CP on ITOP Online portal where relevant vetted companies (Providers) got notification about job and invited to bid.
Providers got invitation and accept to join the bidding.
Step 5
Providers send CVs of the most important role or most valuable person of the team (MVP) through ITOP Online together with rate cards for whole team.
CVs of MVP; Rate cards
Step 6
ITOP prequalifies all candidates to make a shortlist of MVPs.
Shortlist of MVPs
Step 7
ITOP creates login for client to access to the tender and Providers’ profile; submits shortlist candidates and rate cards to client through ITOP Online; arrange candidate official assessment and interview with client.
Providers’ profile, Rate cards, Assessment/Interview plan.
Step 8
ITOP supports candidate assessment and interview with client.
Selection of MVP.
Step 9
Optional Bidding/scanning for CVs can be extended to find the best matched candidate. If not possible then ITOP can suggest one from the top-10 expert database.
MVP is found
Step 10
Building team around the MVP by having selected Provider to submit other candidates’ CVs.
Other team members’ CVs collected and reviewed by the MVP.
Step 11
Optional Client assesses other CVs.
All members are interviewed and ready to join the team.
Step 12
Agreement terms discussed with Providers and finalized in agreement.
Tri-party or two-party agreement signed.
Step 13
Kick of project.
Project kick off meeting.
Step 14
Project support.
ITOP acts as the facilitator to support project.

The need

software outsourcing platform | The need
To have external resources to join the existing team in the client’s premises for a period of time.

The solution

software outsourcing platform | The solution
ITOP will scan through ITOP’s pool and submit to client best CVs. ITOP will be the party to contract with the client so with one contact point, client can access to 15,000+ resources pool from different locations.

Steps and Outputs

Steps and Outputs | consultant outsourcing
Step 1
ITOP gathers requirement about resources’ quantity and capability need from client.
The requirement document.
Step 2
ITOP consults client on resources capability and capacity need; the resources possible locations; the staffing process; and the rate card for each role.
Client understands what type of resources they should look for and how the sourcing process works. Client approves the rate cards.
Step 3
ITOP develops job description (JD) for targeted resources and get client’s confirmation.
Confirmed JD ready for scanning process.
Step 4
Client and ITOP sign agreement for staff augmentation service.
Agreement is signed.
Step 5
ITOP scans for relevant candidates through our network of vetted Providers and Individuals.
CVs are collected.
Step 6
ITOP prequalifies all candidates to make shortlist.
Shortlist of candidates.
Step 7
ITOP submits shortlisted candidates CVs to client through ITOP Online; arrange candidate official assessment and interview with client.
Assessment/Interview plan.
Step 8
Optional Clients offer online test for the candidates.
Online test result and the list of test-passed candidates.
Step 9
ITOP supports candidate interview with client.
Selection of resources.
Step 10
Optional Resources’ visa application, air ticket and accommodation booking.
Visa, flight ticket, accommodation, insurance.
Step 11
Resources join the client’s team.
Resources on-board

The need

software outsourcing platform | The need
Client needs a team led by an expert who is great to support client to solve a difficult problem.

The solution

software outsourcing platform | The solution
ITOP connects client to its partners who having the expert vetted by ITOP in the expert database to build up the team led by that expert.

Steps and Outputs

Steps and Outputs | consultant outsourcing
Step 1
ITOP gathers requirement about team’s capacity and capability need from client.
The requirement document.
Step 2
ITOP consults client on how to setup a team led by experienced, top-10 expert; how to work effectively with remote providers and if needed, can bring in local Project Managers and Consultants to support client to ease the collaboration process.
Client understands what type of team they should look for and how to work efficiently with the built team.
Step 3
ITOP develops job description (JD) and collaborating process (CP) for the expert, targeted team and confirm with the client.
Confirmed JD and CP ready for relevant experts and team members; and client agrees to move forward with the approach.
Step 4
ITOP posts JD and CP on ITOP Online portal, specific to expert database where experts got notification about job and invited to join. The tender participant will be the company the expert is working for (Provider), not the expert himself because ITOP would not deal with individual due to lack of commitment.
Experts/Providers got invitation and accept to join the bidding.
Step 5
Providers send updated CV of the expert through ITOP Online together with rate cards for whole team.
CVs of experts; Rate cards.
Step 6
OptionalITOP develops assessment report for the Provider if not ready.
Provider assessment report.
Step 7
ITOP arranges candidate official assessment and interview with client.
Providers’ profile, Rate cards, Assessment/Interview plan.
Step 8
ITOP supports candidate assessment and interview with client.
Selection of expert.
Step 9
Build team around the selected expert by having selected Provider to submit other candidates’ CVs.
Other team members’ CVs collected and reviewed by the selected expert.
Step 10
OptionalClient assesses other CVs.
All members are interviewed and ready to join the team.
Step 11
Agreement terms discussed with Providers and finalized in agreement.
Tri-party or two-party agreement signed.
Step 12
Kick off project.
Project kick-off meeting.
Step 13
Project support.
ITOP acts as the facilitator to support project.

The need

software outsourcing platform | The need
To have a new software developed to suit the need of the client at affordable cost.

The solution

software outsourcing platform | The solution
ITOP connects client to vetted software houses in ITOP’s network which already developed similar applications. ITOP can add Project Managers and Consultants when needed. The client can choose the local consultants from one of the partners in the ITOP pool.

Steps and Outputs

Steps and Outputs | consultant outsourcing
Step 1
ITOP gathers requirement from client.
The requirement document.
Step 2
ITOP consults client on how to work effectively with remote providers and if needed, can bring in local Project Managers and Consultants to support client to develop the software at the highest quality. Client can choose to work with one of the consulting partners that are expert in vertical domain.
Software outsourcing development consulting, vertical domain consulting.

Client agrees to move forward with the approach.

Step 3
ITOP posts job on ITOP Online with provider selection criteria, from which only top 5 providers having relevant experience are invited to join bidding.
Experienced providers accept the bidding invitation.
Step 4
Client accesses ITOP online to study shortlisted providers’ comprehensive profile and vetting result from ITOP. Providers proposes demonstration of past projects to client.
Client understands how mature the recommended companies are and agrees on the demonstration agenda.
Step 5
Providers demonstrate past work that similar to what client is looking for.
Client learns how Providers did similar application in the past and feel confident about their delivery capability.
Step 6
Providers collaborate with client (Optional with ITOP PMs and Consultants) on ITOP Online portal to develop software requirement specification.
Software requirement specification approved by client.
Step 7
Providers develop proposals and quotation to build the software.
Proposals.
Step 8
Providers present proposals to client.
Client understands proposed approach, cost, timeline, constraints, etc.
Step 9
Client selects the Provider to work with.
Provider selection.
Step 10
Quotation and terms negotiation with Providers. ITOP can act as the mediator in the tri-party contract to support both parties. Client can also contract directly to Provider or with ITOP. In case ITOP’s PMs, Consultants option, the contract will be Client with ITOP.
Agreement ready to sign.
Step 11
Agreement signed and upfront payment made to either ITOP (tri-party, agreement to ITOP) or Provider (contracted directly with Provider).
Signed agreement, Payment arrived in account.
Step 12
Kick off project.
Project kick-off meting.
Step 13
Project support.
ITOP acts as the facilitator to support project.

The need

software outsourcing platform | The need
To have an end-to-end IT service provider to take care of all IT problem within client’s organization.

The solution

software outsourcing platform | The solution
ITOP orchestrates the partners from ITOP’s network to provide services to the client. ITOP or the selected consulting partner will be the contractor of the client in this case.

Steps and Outputs

Steps and Outputs | consultant outsourcing
Step 1
ITOP local consultants elicit client’s requirement.
ITOP understands the client’s need.
Step 2
ITOP consultants and experts develop project proposal including the solution, system architecture, work- breakdown, resources needed, schedule, cost, etc. with the participation of relevant ITOP’s partners.
Project proposal.
Step 3
Proposal presentation.
Client understands the scope, solution and plan for the project.
Step 4
Agreement.
Client signs agreement with ITOP or the designated consulting partner.
Step 5
Implementation.
ITOP/Consulting partner orchestrates all sub- contractors to implement the project.
Step 6
Deliver.
Deliverables will be shipped to client.

The need

software outsourcing platform | The need
To have a software development center dedicated to the client themselves or owned by them; and ready to develop software from day one.

The solution

software outsourcing platform | The solution
We build, operate and transfer to client a new development center or a new entity.

Steps and Outputs

Steps and Outputs | consultant outsourcing
Step 1
ITOP elicits client’s requirement.
ITOP understands client’s need.
Step 2
BOT plan development.
BOT plan.
Step 3
Plan approval and sign off.
BOT service agreement.
Step 4
Setup.
New entity or new development center ready to operate legally and physically; and can start development with contracted and full-time employment depending on strategy (Only contracted employment and PMO; contracted employment at first, full-time replacement; only full-time employment).
Step 5
Build.
Build team according to specification and strategy.
Process setup.
Step 6
Operate.
Monitor & Reporting metrics.
Delivery reviews.
Process audit and improvement.
Maturity improvement.
Step 7
Transfer
Co-leadership.
HR transfer plan, Finance transfer plan, Facility transfer plan.
Transfer execution.

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We are keen on listening to your need. Choose the best cultural fit for Outsourcing partner locations and ITOP presents the best resources and options for success factors to build your team.

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